We ship worldwide to bring barrier-first skincare to women who need it most.
We currently ship to: United Kingdom, Canada, United States, European Union, and Australia
Standard Shipping:
Express Shipping (where available): 5-10 business days
Delivery times are estimates and may vary due to customs processing, holidays, or carrier delays beyond our control.
Once shipped, you'll receive:
International Orders: You may be responsible for customs fees, import duties, or taxes imposed by your country. These charges are not included in our shipping costs and are the customer's responsibility.
Lost or Delayed Packages:
Contact us at [shipping@radiaire.com] if your order hasn't arrived within the expected timeframe. We'll work with the carrier to locate your package.
Damaged Items:
Inspect your package upon arrival. Report any damage within 48 hours with photos to [support@radiaire.com] for a replacement.
Incorrect Address:
We ship to the address you provide at checkout. Please double-check your shipping information before completing your order. Address changes after shipment may incur additional fees.
If a package is returned to us as undeliverable due to an incorrect address or failed delivery attempts, we'll contact you to arrange reshipment. Additional shipping fees may apply.
Questions about your shipment?
Email: [shipping@radiaire.com]
Response Time: Within 24-48 hours
Your skin has waited long enough for the right ritual. We're working to get it to you as efficiently as possible.